Both Indie Press Revolution (IPR) and Evil Hat are good places to get a variety of Indie RPGs and unlike many other sources will often include a PDF at the same cost as a print purchase. In both cases I went with the low end shipping option.
With Indie Press Revolution I placed the order on 12/16, got the PDFs nigh instantly, shipping notification email received 12/20, and it arrived via media mail on 1/4.
With Evil Hat I placed the order on 12/16 as well, got the PDFs nigh instantly, I got the shipping notification email on 12/20, but the package arrived on 12/21.
When I checked in with the Indie Press Revolution guys, they were fairly responsive and apparently it had accidentally been sent media mail by USPS rather than UPS (or priority mail with USPS). So apparently the length of the delay was a fluke, although in any event they didn't send tracking info which has been sadly reminiscent of the bad old days of having no idea when a package would arrive.
I'm up for using IPR again, but for now I'm definitely going to err towards Evil Hat on future orders if time is at all sensitive. Particularly since the interface is a bit less glitchy in the later case.
Yeah. IPR was the site with the slow shipping rate and badly-implemented website for my Fiasco purchases.
Posted by: Matt Ries | January 10, 2012 at 05:37 PM
That's what I thought, so it wasn't just a one off. I'm guessing they may have been a bit overwhelmed by the holiday season, but for future December buying I'll definitely err towards other providers.
Posted by: Greg Sanders | January 10, 2012 at 08:51 PM